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POLICIES.

Plain-language information about who we are, how supplier-direct fulfilment works, and what customers can expect when ordering through Block Check.

Independent retailer

Block Check is an independent online retailer. We curate and resell products manufactured by third-party brands. We do not manufacture the footwear displayed on this site.

Nike, Air Force 1, adidas, Samba, PUMA, Suede, Reebok, Classic Leather and all related names, marks and logos are trademarks of their respective owners. Their use identifies genuine branded product categories and does not imply affiliation, sponsorship or endorsement.

Supplier-direct fulfilment

Some orders may be dispatched directly to the customer by a third-party supplier. Products in one order may arrive separately. Block Check remains the retailer of record and the customer's point of contact for order updates, complaints, returns and refunds.

Availability is confirmed during order processing. If a supplier cannot fulfil an item, the customer will be notified and offered a replacement or refund.

Product status

Block Check intends to list only products sourced through vetted suppliers. Product descriptions must state if an item is grey-market, parallel-imported, reconditioned or otherwise not supplied through an official South African distribution channel.

Supplier verification required: No product should be activated for paid checkout until its supplier, authenticity evidence, stock feed, delivery estimate and returns address have been verified internally.

Delivery

Initial delivery is limited to South Africa. Standard delivery is R99 and free for qualifying orders over R1,500. Delivery estimates are shown or confirmed after supplier allocation and may vary by product and destination. Customers receive tracking information when available.

Returns and refunds

Customers should contact hello@blockcheck.co.za before returning an item. Items should be unworn, undamaged and returned with original packaging, labels and accessories unless the product is defective, unsafe, incorrectly supplied or not as described.

Nothing in this policy limits rights provided by South Africa's Consumer Protection Act or Electronic Communications and Transactions Act. Incorrect or materially misdescribed products will be remedied in accordance with applicable law. Approved refunds are returned through the original payment method.

Business disclosure

Before paid checkout is activated, Block Check must publish the merchant's registered legal name, legal status, registration number where applicable, physical and service addresses, telephone number, returns address and final delivery estimates.

Paid checkout is currently not active because production Yoco credentials and final merchant information have not yet been configured.

Privacy

Customer details are used to administer orders, deliveries, support, fraud prevention and consented marketing. Payment card information is processed by Yoco and is not stored by Block Check. Customers may request access, correction or deletion/anonymisation of eligible personal information by contacting the store.

Image credits

Demo product photography is sourced from Wikimedia Commons under public-domain, CC0 or Creative Commons licences. Credits: Juicyfroot (Nike Air Force 1), Todoism (Nike AF1 pair), Ksharks2 (adidas Samba), LeDroider (PUMA Suede) and Wikimedia Commons contributors (Reebok Classic).

Production product imagery should be replaced with supplier-authorised assets before commercial launch.